How Poll Everywhere Uses Generative AI ( Technical Information)
In this article:
Poll Everywhere offers generative AI features that allow presenters to create or improve polls and surveys with the help of artificial intelligence. These features are designed to enhance the user experience, reduce manual effort.
This article explains how our generative AI system works, what data is used, and how your information is protected.
Technical implementation details
Poll Everywhere uses pre-trained generative AI models from Anthropic, called Claude. When you use the AI to create or improve a poll or survey:
- Poll Everywhere sends a system prompt (created by us) and your messages (what you type) to Claude.
- The system prompt helps the AI understand our poll structure, format expectations, and safety guidelines.
- Claude processes these inputs and returns a suggested poll or survey, along with any status messages or safety concerns.
- You can then review and use the generated content in your poll or survey.
What Data is Used
To protect your privacy, Poll Everywhere only sends the following to the AI model:
- The messages you type in the current AI chat, including any files you attach
- The contents of the poll or survey you are working on with the AI
- A Poll Everywhere system prompt that guides the AI on how to format the poll or survey properly
We do not send any of the following:
- Your user profile information, such as your name or email address
- Other polls, surveys, or responses from your account
- Any content from your account beyond the contents of the current AI chat
Additionally, each customer’s data is automatically separated from others. AI queries do not include, reference, or access data from other customers.
Note: When AI moderation is enabled for a poll, participant responses are sent to the AI model. Learn more about AI moderation.
Model Training and Data Usage
Poll Everywhere does not use customer data to train any AI model, including Anthropic’s Claude models.
- The AI models (Claude) are pre-trained and not fine-tuned with your data.
- Anthropic does not use Poll Everywhere customer data for AI model training or fine-tuning.
- This applies to all users, including those with free, paid, or enterprise accounts, across all account types.
Data Retention
To ensure responsible use, Poll Everywhere logs AI activity for security, compliance, and legal purposes:
- We retain access logs, including the user prompt and AI response, for 1 year as outlined in our Privacy Policy.
- Under our zero data retention agreement, Anthropic does not store Poll Everywhere prompts or responses, except where required by law.
This retention period is fixed. Requests to delete these logs before expiration cannot be fulfilled.
Poll Everywhere’s generative AI features are designed with safety, security, and privacy in mind. We give users powerful tools to create better polls and surveys, while ensuring that your data stays protected and private at all times.
If you have any questions about our use of AI or data handling practices, please contact our security team at security@polleverywhere.com.