User management

In this article:

User Management provides administrators with tools to control who has access to your Poll Everywhere organization, what they can do, and how they collaborate. This includes assigning roles, adding/removing users, setting permissions,  and managing the overall user ecosystem.

Whether you're managing a small team or a large academic or corporate organization, the user management panel makes it easy to control access and structure your workspace.

What is User Management?

User Management allows you to:

• Add or remove users from your organization

• Assign and edit user roles

• Manage permissions and access levels

• Track user status and activity

You can find these tools in the Organization Settings area of your account.

Understanding user roles

Poll Everywhere offers several user roles, each with a specific level of access and responsibility:

Administrator
Has full control over the organization, including billing, settings, integrations, user management, content access, and reports.

Creator
Can create and manage polls, organize content, view reports, and collaborate within shared folders and teams.

Team Manager
Can manage users and content within a specific team. This role is ideal for department leads or instructional coordinators.

Presenter Only
Present shared content, and access their own reports. Presenters can collaborate with teammates but don’t manage others.

Participant
Can respond to polls, view results (if allowed), and access shared content. Participants do not create or manage polls. There is no charge for participant roles.

How to invite a new user

1. Sign in to your Poll Everywhere account.

2. Click your name in the bottom-left corner of the screen.

3. Go to Organization settings, then select User management.

4. Click Invite Users.

5. Enter the user’s email address and select their role.

6. Send the invitation.

Once the invite is accepted, the user is added to your organization with the assigned role. Their account becomes active upon acceptance.

Note: If you’re inviting presenters, creators, or admins, they will count toward your paid user total. Participants are free and do not count toward your billing.

Managing existing users

In the User Management panel, you can:

• Search for users by name, email address, or role

• View invite status and resend or revoke invitations

• Change a user’s role

• Remove a user from the organization

To manage a specific user, locate them in the list and click the appropriate action next to their name.